Did you know the Dejero EnGo is equipped with an internal backup battery? It's there to supply power to the EnGo and the attached camera when you need to swap your external batteries. Here are some helpful tips on what you can be doing to maintain and extend the life of your EnGo backup battery – giving you years of service and the ability to swap your external battery without having to interrupt your stream.
We're all familiar with going live, and the Store & Forward option on Dejero’s transmitters – but did you know that you can use the File Transfer feature on your transmitter to send your cut and edited packages back to the station?
There’s nothing worse than getting ready to go live and boom, an error message pops up. As part of The Support Files blog series, we want to tackle some of the more common error messages that pop up on your devices. First up, we’re going to explain Error 09 and Error 17.
To set the stage, it’s 30 seconds until it’s time to go live from the scene. Lighting’s good, talent’s ready, and the equipment is in the right spot for the perfect shot. Last thing to do is hit the "GO LIVE" button on the EnGo.
It’s a scene many of you are familiar with, but one part of the process was missed.